Here's Our Frequence Answer Questions. May Be You Can Find Information That You Need!
How can I order DugCandy product?
We not offer buying our product on site DugCandy.com at this time. You can buy directly on Amazon with safety and a few easy steps.
How long i'll receive my order?
It's always 3-5 days working.
What should i do if i'm having trouble placing an order?
Please don't hesitate to Contact Us
We offer Shipping FREE for user registered Amazon Prime. With user are not Prime member, a little fee will be add to checkout step.
How Do I Pay For My Order?
You can using payment methods that Amazon accepted. You can usually use Credit Card, Debit Card, Amazon Gift Card, Amazon Pay, COD...
What should i do if product not working?
Try to reset with metal stick or recharge remote and transmitter. Maybe it's out of battery on transit or the time in Amazon warehouse.
How to use this effectively?
It's depend on what's your dog size? The puppy or giant dog, you can try each mode (beep sound, vibration or shock) from beep sound to test with your dog follow what behavior he is, so you can choose the best mode that can keep your dog in line.
I don't know how to use this
There is an user manual, you can read information and use this easily.
I try all modes of this product, my dog still barking/ anoying
Try to test from mon to max 100 level of each mode. If your dog is under your control with this device. Maybe he need more power full device or traning courses.